Frequently Asked Questions
How will I Receive my Purchased Video for Digital Download?
Shortly after your order, you will receive an email from Nature Relaxation / Wholesale Content Delivery containing a link to download your purchased video(s). All you have to do is click to begin your download! (Note in some cases the link will need to be sent to you manually, in which case it can take up to several hours; for immediate assistance, join our Support Chat to request your file sooner.)
The download is digital but I am still asked for my address. Why?
For security reasons, a valid ZIP code must be provided to match your billing address with the card - this is to protect our site and it's users.
Will the Purchased Video File Have a Watermark?
No - purchased files generally have either no watermark or in some rare cases it may have a very small one in the corner of the video. (I am working to update all videos so that they have zero watermarks so if you see one, please request it be updated and I will do so.)
Do You Ship Internationally? What are your International Shipping Rates?
Yes! I will ship Nature Relaxation DVDs, Blu-Rays, and SD-Cards or Bundles /plans with hard drives included to any country in the world that has shipping services! Standard rate is $24.99 for all orders and the courier will be USPS, FedEx, DHL, or UPS. In most cases, tracking is included and the fee covers priority (air) deliver at no additional fee. Orders to Canada are just $14.99. Please expect up to 14 days for orders in Canada; up to 4 weeks for international orders.
What if the files I Downloaded don't work?
Simply contact email@example.com and every effort will be made to make it work. Remember, your satisfaction is guaranteed 100% or your money back!
Is my personal information safe?
Completely. All data is encrypted securely thanks to the trusted Shopify platform. Your information will never be stored or shared.
Am I allowed to use the video(s) I download for creative projects?
Not unless you purchase a commercial license, or have contacted David Huting and have received permission to do so. Generally speaking, if your project involves re-uploading the video to YouTube, a license will be required, and in many cases a watermark to protect the integrity of the videos from YouTube pirating. The good news is the licensing fee is very flexible depending on your project.'s goals.
How Do I Know If I Need I License?
It's really quite simple to determine: are you planning on using this only for your own personal relaxation on your various devices/TV screens? Or are you wanting to use this to complement a project, business environment, or perhaps a more specific use? Anything outside of the scope of using the videos for your own personal relaxation & enjoyment will require a license.
How Much Is A License?
Because the cost of a license varies significantly between projects, I do not offer pre-set prices for licenses. However, Nature Relaxation licenses are broken down into the following categories: Artist/Non-Profit Use Small Business Use Large Business Use Healthcare Use Once I determine your specific usage, a free licensing price quote will be sent.
Can you customize videos with our Business Logos or Branding? And what other types of Customization is Available?
Anything is possible; the only limit is your budget and imagination. Use the contact form below to reach David Huting and discuss what custom video ideas you have in mind.
How long is the Commercial License for?
The license is for one or two years. Need an unlimited license? Depending upon the nature of your project, David Huting can offer you an non-expiring license at a discounted rate. Use the form below for any further questions or join the Chat Now tab to contact David Huting directly (when available.)